Employer-sponsored course

Basic Management Skills

Online, Self-Paced Online Hours: 3232 hoursAccess 180 Days

View original catalog entry

Understanding how to transition into management is the goal of this course. It presents the skills needed to help you move into a management position along with key strategies to help you understand how to navigate the "management minefield" with ease. Gaining an understanding of how to deal with the pressures from peers and expectations of upper management is a key to being a good manager. Presented are methods for dealing with unruly employees, the role of office politics, and listening techniques that are aimed at helping you understand what your boss is expecting. The impact of effective management on corporate goals and profitability is also presented. This class is designed to empower your management capabilities.

Full overview

In this lesson, we take a look at the role of manager and the process of you becoming comfortable in your new role.

In this lesson, we will look at skills that you will use daily in your new position. These include listening, showing appreciation, and building trust.

In this lesson, we take a look at how to build your team, from hiring to assigning roles.

In this lesson, we take a look at some of the less pleasant parts of managing: disciplining employees, dealing with problem employees, and managing in times of change.

In this lesson, we take a look at building relationships with employees and other areas of the company.

In this lesson, we take a look at getting the most from our employees, from motivating them to encouraging them to be innovative.

In this lesson, we take a look at creating job descriptions, performing job appraisals, and setting salary requirements.

In this lesson, we look back at ourselves and our responsibilities to continue personal development.

In this lesson, we will look back at what we have learned and review our new management skills.

NOTE: While cellular hotspots may allow access to our courses, users may experience connectivity issues by trying to access our learning management system. This is due to the potential high download and upload latency of cellular connections. Therefore, it is not recommended that students use a cellular hotspot as their primary way of accessing their courses.

NOTE: While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.

Included programs

  • identify the roles and responsibilities of a manager.
  • identify the process of active listening.
  • identify skills for hiring and keeping good employees.
  • identify ways to discipline employees.
  • identify skills for building relationships.
  • identify ways to motivate employees.
  • identify the process of performance appraisals.
  • identify time management strategies.
  • identify effective meeting management skills.
  • complete a self-assessment on new skills.

System requirements

Minimum technical expectations for the online learning environment. Your IT team can use this as a checklist.

Internet connectivity

Internet Connectivity Requirements: Cable, Fiber, DSL, or LEO Satellite (i.e. Starlink) internet with speeds of at least 10mb/sec download and 5mb/sec upload are recommended for the best experience. Cable, Fiber, DSL, or LEO Satellite (i.e. Starlink) internet with speeds of at least 10mb/sec download and 5mb/sec upload are recommended for the best experience. Cable, Fiber, DSL, or LEO Satellite (i.e. Starlink) internet with speeds of at least 10mb/sec download and 5mb/sec upload are recommended for the best experience.

While cellular hotspots may allow access to our courses, users may experience connectivity issues by trying to access our learning management system. This is due to the potential high download and upload latency of cellular connections. Therefore, it is not recommended that students use a cellular hotspot as their primary way of accessing their courses.

Hardware

Hardware Requirements: CPU: 1 GHz or higher RAM: 4 GB or higher Resolution: 1280 x 720 or higher. 1920x1080 resolution is recommended for the best experience. Speakers / Headphones Microphone for Webinar or Live Online sessions. CPU: 1 GHz or higher RAM: 4 GB or higher Resolution: 1280 x 720 or higher. 1920x1080 resolution is recommended for the best experience. Speakers / Headphones Microphone for Webinar or Live Online sessions. CPU: 1 GHz or higher RAM: 4 GB or higher Resolution: 1280 x 720 or higher. 1920x1080 resolution is recommended for the best experience. Speakers / Headphones Microphone for Webinar or Live Online sessions.

Operating system

Operating System Requirements: Windows 7 or higher. Mac OSX 10 or higher. Latest Chrome OS Latest Linux Distributions Windows 7 or higher. Mac OSX 10 or higher. Latest Chrome OS Latest Linux Distributions Windows 7 or higher. Mac OSX 10 or higher. Latest Chrome OS Latest Linux Distributions

While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.

Web browser

Web Browser Requirements: Latest Google Chrome is recommended for the best experience. Latest Mozilla FireFox Latest Microsoft Edge Latest Apple Safari Latest Google Chrome is recommended for the best experience. Latest Mozilla FireFox Latest Microsoft Edge Latest Apple Safari Latest Google Chrome is recommended for the best experience. Latest Mozilla FireFox Latest Microsoft Edge Latest Apple Safari

Recommended software

Basic Software Requirements (These are recommendations of software to use): Office suite software (Microsoft Office, OpenOffice, or LibreOffice) PDF reader program (Adobe Reader, FoxIt) Courses may require other software that is described in the above course outline. Office suite software (Microsoft Office, OpenOffice, or LibreOffice) PDF reader program (Adobe Reader, FoxIt) Courses may require other software that is described in the above course outline. Office suite software (Microsoft Office, OpenOffice, or LibreOffice) PDF reader program (Adobe Reader, FoxIt) Courses may require other software that is described in the above course outline. ** The course outlines displayed on this website are subject to change at any time without prior notice. ** ** The course outlines displayed on this website are subject to change at any time without prior notice. **

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Corporate training programs are offered exclusively for employer-sponsored workforce development and are not available for individual enrollment.