Administrative Office Assistant

Full overview

The first lesson of the course reviews where administrative office professionals will likely spend the bulk of their time at a business - the office. The authors provide a synopsis of what the office was in the past relative to what it is today and how it relates to one's organization. Students will also learn how their role in the office is critical to the success of the organizations they work for. While working through this lesson, participants will gain the skills needed to be successful in their role. One should note that information is at the core of any business and administrative office professionals are critical to the successful management of this on a daily basis.

Communicating with others is a core trait that an administrative office professional must master in order to perform their job to the best of their abilities. The second lesson of the course looks at the three most common ways that this is done in an office environment: orally, written, and on the telephone.

Depending on the size of an office, administrative office assistants may be asked to assist with various financial matters that a business conducts on a day-to-day basis. Others may have exclusive departments and that not be the case. What is certain is one that should still have a firm grasp on these skills. This lesson covers basic banking, payroll, budgeting, and accounting fundamentals professionals in this field should know to help keep a business operating.

Time is the operative variable in business that never ceases to exist. Gaining valuable skills to manage it properly is the purpose of this lesson. The authors go into great detail providing ample amounts of knowledge of how administrative office professionals can manage their own schedule while safely operating the office. A secondary topic, which is just as important, is managing the time of others. Ensuring they are properly scheduled for meetings and travel leads to a more functional office and is noticeable on many fronts.

The fifth lesson of the course gives students an opportunity to understand the importance of records and documents and how they'll need to be managed as an administrative office assistant. Every business, regardless of industry, is required to hold documents of varying degrees of complexity for some period of time. Having knowledge and understanding of managing the records - digitally or physically is crucial to meeting this goal. Additionally, processing mail, whether incoming or outgoing, is another document set that professionals in this area must master as well.

Administrative office assistants are key professionals in an organization. While some may assume that their career path is limited, that is hardly the case. The final lesson of the course reviews knowledge provided by the authors as to how one can plan and advance their career as well as ongoing professional development tips that can be done to stay current with the business environment they work in.

NOTE: While cellular hotspots may allow access to our courses, users may experience connectivity issues by trying to access our learning management system. This is due to the potential high download and upload latency of cellular connections. Therefore, it is not recommended that students use a cellular hotspot as their primary way of accessing their courses.

NOTE: While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.