Employer-sponsored course

Travel and Tourism Agent

Online, Self-Paced Online Hours: 130130 hoursAccess 12 months

View original catalog entry

This course will look at the tourism industry through the lens of business, specifically by considering the management, marketing, and finance issues most important to industry members. The course will start with a comprehensive model of tourism and continue with individual sections that provide a thorough understanding of all sectors of travel and tourism. The role of the travel agents, technology, transportation modes, accommodations, cruise lines, destinations, attractions, and food and beverage operations are all covered in detail.

Full overview

This lesson will provide a general overview of the tourism industry and will introduce students to basic concepts.

This lesson will provide an overview of the types of tourists and the ways in which they can be marketed to.

In this lesson, you will learn more about travelers and how tourism suppliers identify and deliver quality services.

This lesson takes an in-depth look at the multifaceted distribution systems and sales functions that link travelers and tourism suppliers.

This lesson explores how technology has shaped and continues to change every aspect of the tourism industry.

This lesson will focus on the marketing, management, and financial issues facing transportation.

This lesson will focus on the marketing, management, and financial issues facing the accommodation service industry.

This lesson will focus on the marketing, management, and financial issues facing the food and beverage service industry.

This lesson will focus on the marketing, management, and financial issues facing the attractions and entertainment industry.

This lesson will focus on the marketing, management, and financial issues facing the travel destination industry.

This lesson will explore the economic and political forces that shape the current and future operating environment for every person and organization that is found in the tourism model.

This lesson will explore the environmental and social/cultural forces that shape the current and future operating environment for every person and organization found in the tourism model.

This lesson is devoted to exploring how the benefits of tourism can be maintained.

This lesson will explore the future or tourism and discuss potential initiatives and developments.

NOTE: While cellular hotspots may allow access to our courses, users may experience connectivity issues by trying to access our learning management system. This is due to the potential high download and upload latency of cellular connections. Therefore, it is not recommended that students use a cellular hotspot as their primary way of accessing their courses.

NOTE: While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.

Included programs

  • identify the basic principles of the travel industry
  • list the various modes of travel and types of travel
  • describe the strategies for sales and marketing in the travel industry
  • identify the opportunities and work venues available for the travel agent
  • demonstrate proficiency in the technology used in the travel agency

System requirements

Minimum technical expectations for the online learning environment. Your IT team can use this as a checklist.

Internet connectivity

Internet Connectivity Requirements: Cable, Fiber, DSL, or LEO Satellite (i.e. Starlink) internet with speeds of at least 10mb/sec download and 5mb/sec upload are recommended for the best experience. Cable, Fiber, DSL, or LEO Satellite (i.e. Starlink) internet with speeds of at least 10mb/sec download and 5mb/sec upload are recommended for the best experience. Cable, Fiber, DSL, or LEO Satellite (i.e. Starlink) internet with speeds of at least 10mb/sec download and 5mb/sec upload are recommended for the best experience.

While cellular hotspots may allow access to our courses, users may experience connectivity issues by trying to access our learning management system. This is due to the potential high download and upload latency of cellular connections. Therefore, it is not recommended that students use a cellular hotspot as their primary way of accessing their courses.

Hardware

Hardware Requirements: CPU: 1 GHz or higher RAM: 4 GB or higher Resolution: 1280 x 720 or higher. 1920x1080 resolution is recommended for the best experience. Speakers / Headphones Microphone for Webinar or Live Online sessions. CPU: 1 GHz or higher RAM: 4 GB or higher Resolution: 1280 x 720 or higher. 1920x1080 resolution is recommended for the best experience. Speakers / Headphones Microphone for Webinar or Live Online sessions. CPU: 1 GHz or higher RAM: 4 GB or higher Resolution: 1280 x 720 or higher. 1920x1080 resolution is recommended for the best experience. Speakers / Headphones Microphone for Webinar or Live Online sessions.

Operating system

Operating System Requirements: Windows 7 or higher. Mac OSX 10 or higher. Latest Chrome OS Latest Linux Distributions Windows 7 or higher. Mac OSX 10 or higher. Latest Chrome OS Latest Linux Distributions Windows 7 or higher. Mac OSX 10 or higher. Latest Chrome OS Latest Linux Distributions

While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.

Web browser

Web Browser Requirements: Latest Google Chrome is recommended for the best experience. Latest Mozilla FireFox Latest Microsoft Edge Latest Apple Safari Latest Google Chrome is recommended for the best experience. Latest Mozilla FireFox Latest Microsoft Edge Latest Apple Safari Latest Google Chrome is recommended for the best experience. Latest Mozilla FireFox Latest Microsoft Edge Latest Apple Safari

Recommended software

Basic Software Requirements (These are recommendations of software to use): Office suite software (Microsoft Office, OpenOffice, or LibreOffice) PDF reader program (Adobe Reader, FoxIt) Courses may require other software that is described in the above course outline. Office suite software (Microsoft Office, OpenOffice, or LibreOffice) PDF reader program (Adobe Reader, FoxIt) Courses may require other software that is described in the above course outline. Office suite software (Microsoft Office, OpenOffice, or LibreOffice) PDF reader program (Adobe Reader, FoxIt) Courses may require other software that is described in the above course outline. ** The course outlines displayed on this website are subject to change at any time without prior notice. ** ** The course outlines displayed on this website are subject to change at any time without prior notice. **

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Corporate training programs are offered exclusively for employer-sponsored workforce development and are not available for individual enrollment.