Employer-sponsored course

Medical Administrative Assistant

Online, Self-Paced Online Hours: 265265 hoursAccess 12 Months

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Administrative Medical Assisting is one of the fastest growing careers in the health care industry today. The need for professionals that understand how to utilize computerized medical office software and perform administrative office procedures is growing substantially. Physician practices, hospitals, chiropractic practices, and other health care providers all depend on administrative professionals for day-to-day-support. In the Administrative Medical Assistant course you will learn medical terminology, patient confidentiality, scheduling, customer service, basic patient documentation, and basic billing as well as other administrative duties required by front office personnel.

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Full overview

This course prepares the student to take the Certified Medical Administrative Assistant (CMAA) exam through National Healthcareer Association (NHA).

In this lesson, we will learn the basic roles of an administrative medical assistant, communication basics, and explore legal compliance in medical offices.

In this lesson, we will learn about ethics in healthcare, explore proper medical terminology, and identify best practices when coaching patients.

In this lesson, we will explore the front end operations of a healthcare facility, including written communications, telephone techniques, and patient processing.

In this lesson, we will continue the review of front end operations by reviewing patient records, principles of pharmacology, and maintaining safe equipment and supplies.

In this lesson, we will review the medical assistant's role in medical coding and billing. Procedures for diagnostic coding and medical billing claims procedures are also covered.

In this lesson, we will learn more advanced front office procedures, such as accounts receivable and accounts payable. We will also discuss advanced roles in administrative medical assisting, such as medical office management.

In this lesson, we will learn about the administrative medical assistant's role in handling and responding to medical emergencies.

In this lesson, we will learn about how to apply for and find a job in the field of administrative medical assisting.

This course prepares the student to take the Certified Medical Administrative Assistant (CMAA) exam through National Healthcareer Association (NHA)

NOTE: While cellular hotspots may allow access to our courses, users may experience connectivity issues by trying to access our learning management system. This is due to the potential high download and upload latency of cellular connections. Therefore, it is not recommended that students use a cellular hotspot as their primary way of accessing their courses.

NOTE: While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.

Included programs

  • Identify parts of the human body.
  • Describe the basic function of each body system.
  • Utilize medical terminology in written and spoken communications.
  • Define medical terminology commonly found in the medical record.
  • Prepare and maintain the medical record.
  • Prepare and maintain the appointment schedule.
  • Demonstrate proper telephone handling techniques.
  • Compose and prepare medical correspondence.
  • Transcribe a dictated medical report.
  • Manage incoming and outgoing financial transactions for the medical practice.
  • Complete basic insurance forms, including the use of ICD-9 and ICD-10.
  • Assist with office emergencies.

System requirements

Minimum technical expectations for the online learning environment. Your IT team can use this as a checklist.

Internet connectivity

Internet Connectivity Requirements: Cable, Fiber, DSL, or LEO Satellite (i.e. Starlink) internet with speeds of at least 10mb/sec download and 5mb/sec upload are recommended for the best experience. Cable, Fiber, DSL, or LEO Satellite (i.e. Starlink) internet with speeds of at least 10mb/sec download and 5mb/sec upload are recommended for the best experience. Cable, Fiber, DSL, or LEO Satellite (i.e. Starlink) internet with speeds of at least 10mb/sec download and 5mb/sec upload are recommended for the best experience.

While cellular hotspots may allow access to our courses, users may experience connectivity issues by trying to access our learning management system. This is due to the potential high download and upload latency of cellular connections. Therefore, it is not recommended that students use a cellular hotspot as their primary way of accessing their courses.

Hardware

Hardware Requirements: CPU: 1 GHz or higher RAM: 4 GB or higher Resolution: 1280 x 720 or higher. 1920x1080 resolution is recommended for the best experience. Speakers / Headphones Microphone for Webinar or Live Online sessions. CPU: 1 GHz or higher RAM: 4 GB or higher Resolution: 1280 x 720 or higher. 1920x1080 resolution is recommended for the best experience. Speakers / Headphones Microphone for Webinar or Live Online sessions. CPU: 1 GHz or higher RAM: 4 GB or higher Resolution: 1280 x 720 or higher. 1920x1080 resolution is recommended for the best experience. Speakers / Headphones Microphone for Webinar or Live Online sessions.

Operating system

Operating System Requirements: Windows 7 or higher. Mac OSX 10 or higher. Latest Chrome OS Latest Linux Distributions Windows 7 or higher. Mac OSX 10 or higher. Latest Chrome OS Latest Linux Distributions Windows 7 or higher. Mac OSX 10 or higher. Latest Chrome OS Latest Linux Distributions

While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.

Web browser

Web Browser Requirements: Latest Google Chrome is recommended for the best experience. Latest Mozilla FireFox Latest Microsoft Edge Latest Apple Safari Latest Google Chrome is recommended for the best experience. Latest Mozilla FireFox Latest Microsoft Edge Latest Apple Safari Latest Google Chrome is recommended for the best experience. Latest Mozilla FireFox Latest Microsoft Edge Latest Apple Safari

Recommended software

Basic Software Requirements (These are recommendations of software to use): Office suite software (Microsoft Office, OpenOffice, or LibreOffice) PDF reader program (Adobe Reader, FoxIt) Courses may require other software that is described in the above course outline. Office suite software (Microsoft Office, OpenOffice, or LibreOffice) PDF reader program (Adobe Reader, FoxIt) Courses may require other software that is described in the above course outline. Office suite software (Microsoft Office, OpenOffice, or LibreOffice) PDF reader program (Adobe Reader, FoxIt) Courses may require other software that is described in the above course outline. ** The course outlines displayed on this website are subject to change at any time without prior notice. ** ** The course outlines displayed on this website are subject to change at any time without prior notice. **

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Corporate training programs are offered exclusively for employer-sponsored workforce development and are not available for individual enrollment.
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